The District will periodically provide the public with information about the Plan, including information about the conditions under which each stage of the Plan is to be initiated or terminated and the drought response measures to be implemented in each stage.
Drought plan information will be provided through utility bill notice advising of availability of plan on internet web site or from Utility Billing Office. Additional information will be provided at various sponsored events throughout The District.
Notice will be provided to customers prior to implementation or termination of each stage of the water restriction program. Notice will be provided through posting on District web site, newspaper, public building, etc.
The date restrictions will begin
The circumstances that triggered the restrictions
The stages of response and explanation of the restrictions to be implemented
An explanation of the consequences for violations
First violation-The customer will be notified by written notice of their specific violation.
Subsequent violations:
A court citation will be issued for violation of this Ordinance and may result in a fine of up to $200.00 per day the violation continues.
Continued violations may result in termination of water service.
The service area of The District is located within Regional Water Planning Group H and a copy of this plan has been mailed to this planning group and the TCEQ.
The utility will notify the TCEQ by telephone at (512) 239-6020, or electronic mail at watermon@TCEQ.state.tx.us upon implementation of the program and will notify in writing the Public Drinking Water Section at MC-155, P.O. Box 13087, Austin, Texas 78711-3087 within five (5) working days of implementation including a copy of the utility’s restriction notice. The utility must file a status report of its restriction program with the TCEQ every 30 days that restriction continues.
The District will communicate the water conservation plan to its customers each year. If, supply or demand triggers are met, the District will initiate the appropriate stage of restrictions.
See Appendix A
Total daily demand- 85% of pumping capacity for (3) consecutive days.
The District receives notification from the GCWA to implement the Drought Contingency Plan
Upon initiation and termination of Stage 1, notify all customers by placing notice on Districts website, public notification and on customers water bills.
MODERATE WATER USE RESTRICTIONS
Stage 2 is designed to take affirmative steps to control the use of water in response to a period of significant water shortage. Stage 2 will begin when:
Equipment outage reduces well capacity by 50% or purchased water intake is limited to less than 75% of standard average draw rates.
The District receives notification from the GCWA to implement the Drought Contingency Plan.
Total daily demand 90% of pumping capacity for (3) consecutive days.
The District receives notification from GCWA to implement the Drought Contingency Plan.
Upon initiation and termination of Stage 2, notify all customers by placing notice on Districts website, public notification, and on customers water bills.
The following water use restrictions shall apply to all customers:
Outside watering is allowed daily, but only during the hours between 10:00 PM and 5:00 AM. Watering of plants and landscaping shall be allowed with a hand held water hose between the hours of 7:00 PM and Midnight and the hours of Midnight and 10:00 AM.
Use of water to wash any motor vehicle, motorbike, boat, trailer, airplane or other vehicle is prohibited except between the hours of 7:00 PM and 10:00 AM. Such washing, when allowed, shall be done with a hand held bucket or a hand held hose equipped with a positive shutoff nozzle for quick rinses. Further, such washing may be exempted from these regulations if the health, safety, and welfare of the public is contingent upon frequent vehicle cleansing, such as garbage trucks and vehicles used to transport food and perishables.
Use of water to fill, refill, or add to any indoor or outdoor swimming pools, wading pools, or Jacuzzi type pools is prohibited except between the hours of Midnight and 10:00 AM.
Operation of any ornamental fountain or pond for aesthetic or scenic purposes is prohibited except where necessary to support aquatic life where such fountains or ponds are equipped with re-circulation system.
Use of water from hydrants or flush valves shall be limited to maintaining public health, safety, and welfare.
Use of water for the irrigation of parks, and green belt areas is prohibited except between the hours Midnight and 5:00 AM. And between 8:00 PM and 12:00 AM Midnight.
The following non-commercial uses of water are defined as non-essential and are prohibited:
= Wash down of any sidewalks, walkways, driveways, parking lots, tennis courts, or other hard-surfaced areas
= Use of water to wash down buildings or structures for purposes other than immediate fire protection
= Use of water for dust control
= Flushing gutters or permitting water to run or accumulate in any gutter or street
= Failure to repair a leak(s) within 72 hours after having been given notice directing the repair of such leak(s)
CRITICAL WATER USE RESTRICTIONS
Stage 3 is designed to take significant steps to control the use of water in response to periods of critical water shortage. Stage 3 will begin when:
Supply Contamination
Equipment outage reduces well capacity by 100% or purchased water intake is limited to less than 60% of standard average draw rates
The District receives notification from the GCWA to implement the drought Contingency Plan
Total daily demand as 95% of pumping capacity for (3) consecutive days
Production or distribution limitations
System outage
The district receives notification from the GCWA to implement the Drought Contingency Plan
Upon initiation and termination of Stage 3, notify all customers by placing notice on Districts website, public notification, and on customers water bills.
Stage 3 of the Plan may be rescinded when all of the conditions listed as triggering events have ceased to exist for a period of five (5) consecutive days. Upon termination of Stage 3, Stage 2 or Stage 1 may be operative.
The utility shall visually inspect lines and repair leaks on a daily basis. Water line flushing is prohibited except for the identified water quality issues and only between the hours of 9:00 PM and 3:00 AM. Police and District personnel will be asked to maintain vigilance for violations of the water restrictions.
All outdoor use of water is prohibited
Irrigation of landscaped areas is absolutely prohibited
Use of water to wash any motor vehicle, motorbike, boat, trailer, airplane or other vehicle is absolutely prohibited
The provisions of this Plan shall apply to all persons, customers, and property utilizing water provided by the District. The terms person and customer as used in the Plan include individuals, corporations, partnerships, associates and all other legal entities.
For the purpose of this Plan, the following shall apply:
Aesthetic Water Use: water use for ornamental or decorative purposes such as fountain, reflecting pools and water gardens.
Commercial and Institutional Water Use: water use which is integral to the operations of commercial and non-profit establishments and governmental entities such as retail establishments, hotels and motels, restaurants and office buildings.
Conservation: those practices, techniques and technologies that reduce the consumption of water, reduce the loss of waste of water, improve the efficiency in the use of water or increase the recycling and reuse of water so that a supply is covered and made available for future or alternative uses.
Customer: any person, company or organization using water supplied by the District
Domestic Water Use: water used for personal needs or for household or sanitary purposes such as drinking, bathing, heating, cooking, sanitation or for cleaning a residence, business, industry or institution.
Even Numbered Address: street addresses, box numbers or rural postal route numbers ending in 0, 2, 4, 6, or 8 and locations without addresses.
Odd Numbered Address: street addresses, box numbers or rural postal route numbers ending in 1. 3. 5, 7, or 9.
Industrial Water Use: the use of water in processed designed to convert materials of lower value into forms having greater usability and value.
Landscape Irrigation Use: water used for the irrigation and maintenance of landscaped areas, whether publicly or privately owned; including residential and commercial lawns, gardens, golf courses, parks and right-of-way and medians.
Non-Essential Water Use: water used that are not essential or required for the protection of public health, safety and welfare.
a) Irrigation of landscape areas, including parks, athletic fields and golf courses, except otherwise provided under this Plan
b) Use of water to wash any motor vehicle, motorbike, boat, trailer, airplane or other vehicle
c) Use of water to water to wash down any sidewalks, walkways, driveways, parking lots, tennis courts or other hard-surfaced areas
d) Use of water to wash down buildings or structures for purposes other than immediate fire protection
e) Flushing gutters or permitting water to run or accumulate in any gutter or street
f) Use of water to fill, refill or add to any indoor or outdoor swimming pools or Jacuzzi-type pools
g) Use of water in a fountain or pond for aesthetic or scenic purposes except where necessary to support aquatic life
h) Failure to repair a controllable leak(s) within a reasonable period after having been given notice directing the repair of such leak(s)
i) Use of water from hydrants for construction purposed or any other purposed other than fire protection
Suggestions on ways to save water which may be included in public information are listed below.
New Automated Bill Pay
281-377-9010
Office: 281-339-1634
Fax: 281-339-1073
Emergency: 281-642-9298
or 281-642-5126
or 281-642-9341
Mon 07:00 am – 04:30 am
Tue 07:00 am – 04:30 pm
Wed 07:00 am – 04:30 pm
Thu 07:00 am – 04:30 pm
Mon-Thu 11:30 am – 12:00 pm (closed between)
Fri 07:00 am – 11:00 am
Sat – Sun Closed
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