Water

Water Operator

Bacliff Municipal Utility District
4302 12th Street Bacliff, TX 77518

Office and Call Center Hours
Monday – Thursday: 7:00 a.m. – 4:30 p.m.
Monday – Thursday: Closed between 11:30 a.m. – 12:00 p.m.
Friday: 7:00 a.m. – 11:00 a.m.
Phone: (281) 339-1634
Email: bmud@bacliffmud.net
To report a problem with your water or sewer service, call the 24/7 services line at (281) 339-1634.

Useful Information

Billing disputes: Customers may request to appear before the Board on the second Monday of each month. Call (281) 339-1634 to make arrangements.

View/Pay Your Water Bill
Automated Bill Pay by Phone: 1-855-234-0365

New Service Information

New Service Hours: Monday–Thursday, 7:30 a.m.–11:00 a.m. and 12:00 p.m.–4:00 p.m. New accounts arriving after 2:00 p.m. Monday–Wednesday will be scheduled for the next business day; after 2:00 p.m. Thursday, service will be scheduled for Monday. No walk-in new accounts on Friday.

  • Homeowners Requirements:
    • Signed closing/ownership papers with Lot & Block No.
    • $175.00 deposit: Cash or Money Order only (no checks or credit/debit cards)
    • Current (unexpired) US Photo ID
  • Renters Requirements:
    • Signed Lease/Rental Agreement
    • $175.00 deposit: Cash or Money Order only (no checks or credit/debit cards)
    • Current (unexpired) US Photo ID
    • Application

Online Payment Information

Bills are due on the 10th of each month.
A 10% late penalty applies after the 10th, with no grace period. If the 10th falls on a weekend, payment may be made until 4:30 p.m. Monday without a late penalty.
Bills are mailed by the last working day of each month. If you have not received your bill by the 3rd or 4th, call the office.

$1.00 Fee for ACH Payments
Credit or Debit Cards: 3.5% Convenience Fee

$20.00 Service Charge for Payments After the 19th of Every Month
Additional $30.00 Disconnect Fee; $50.00 After-Hours Reconnection Fee

Call the Office with your Confirmation Number If Paying After the 19th

Important Payment Information

Cut-off date: the 20th of each month. The District does not send second notices or knock on doors.
Additional charges: $50.00 locked meter fee; $100.00 pulled meter fee; $3.00 for payment without a statement.

No Payments Made after the 19th of each month without calling the Office 281-339-1634

Payments made and not reported to the office with a confirmation number will be subject to Cut-Off

Service will not be re-connected without a confirmation number and all fees paid

It may take up to 3 business days to process your payment

Closing Your Account

To close your account, please call 281-339-1634 or come by our Office 4302 12th Street to request that your account be terminated.

Information required: forwarding address for final bill or refund check, current daytime phone # and the date you desire service to end.

RESIDENTIAL DEPOSITS ARE APPLIED TO FINAL BILL WHEN ACCOUNT IS CLOSED OUT AND THEN, THE DIFFERENCE IS REFUNDED BY MAIL AT THE FIRST OF THE FOLLOWING MONTH, DEPENDING ON CLOSE OUT DATE.

NO PAYMENTS MADE AFTER THE 19th WITHOUT CALLING THE OFFICE FIRST

Payments made and not reported to the office with confirmation number will be subject to Cut-Off. If your water has been dis-connected. Service will not be re-connected with out confirmation number.

It may take up to 3 business days to process your payment.

FAQs

Come into our office location 4302 12th Street, Brick Building with the Flag pole across from the water tower and fill out an application.

Yes. The residential deposit is $175.00. Deposits must be paid by cash or money order only; checks and credit/debit cards are not accepted.

No. A deposit is required for each new account. The District reserves the right to increase the deposit with cause.

The deposit remains on the account until it is closed. It is applied to the final bill, and any remaining balance is refunded by mail to the forwarding address provided.

Yes. The commercial deposit is $200.00 for 1–10 units and $500.00 for 10 or more units, as listed in the District’s regulations.

A signed lease/rental agreement, current (unexpired) US photo ID, and the required deposit.

Signed closing/ownership papers, current (unexpired) US photo ID, and the required deposit.

Tax ID number, signed lease/rental agreement if leasing or signed ownership papers if purchasing, current (unexpired) US photo ID, and the applicable commercial deposit.

Yes. Residential Only. Garbage pick-up is included. Mandatory residential garbage service is provided by Decker Disposal at $23.00 per month, per the attached regulations. For questions, call (281) 559-4939. More information on Home page on Trash Truck. You will need to furnish your own Trash Can.

No. We can provide you with an application by fax or download & print it above.

Yes. You may go to our online pay info Page to pay your water bill.

Yes. You will need your first bill, to sign up .You can receive an email each Month if you sign up. So go to our Online Pay Info Page to sign up and view your bill online.

Office hours are Monday–Thursday, 7:00 a.m.–11:30 a.m. and 12:00 p.m.–4:30 p.m.; Friday, 7:00 a.m.–11:00 a.m. New service applications are accepted Monday–Thursday, 7:30 a.m.–11:00 a.m. and 12:00 p.m.–4:00 p.m. New accounts arriving after 2:00 p.m. Monday–Wednesday are scheduled for the next business day; after 2:00 p.m. Thursday, for Monday. No walk-in new accounts on Friday.